Understanding Your Bill

Medical bills can be difficult to read and understand. At TLI, we believe an informed patient is a happier, more satisfied patient. On this page, we’ve included some general information on TLI bills, as well as a few frequently used terms.

Billing Basics

TLI routinely files all necessary claims to insurance companies for reimbursement. The patient, however, is ultimately responsible for payment of the bill. It is extremely important that TLI be given all the information regarding the patient’s insurance as soon as possible so that we can verify that insurance is current and determine the nature of coverage. Please be advised that there are instances when a health plan’s database may not reflect current information.

Most insurance plans do not cover 100 percent of your visit. You may be expected to pay a facility fee, co-insurance or co-pay (depending on your insurance) prior to your office visit and/or procedure.

Payment of co-insurance, co-pays and deductibles may be made with cash, check or credit card, including Master Card, Visa, American Express or Discover.

Terms Listed on Your Bill

Let’s look at some terms you may find on a TLI bill. Note that some terms and codes are specific to your insurance carrier and will not be featured here.

Statement Date

The date that the bill was created. Unless otherwise stated, TLI asks that you pay your bill upon receipt.

Patient ID Number

A unique code that TLI uses to refer to you. Your patient number will be used throughout your visits to TLI.

Services Listed

The services performed, by code. Your statement of account will include only those services rendered to you by TLI. Services provided by your (non-TLI) doctor/radiologist, pathologist, laboratory and/or hospital will be billed by their respective offices.

Procedure*

The code for your procedure. Common procedure codes include:

* This is not intended to be an exhaustive list of all the services TLI provides.

Primary

Your insurance provider.

Guarantor

You, the patient.

Adjustment

Billing adjustment will be based on TLI contractual agreements with the patient’s particular health plan.

Remainder

The amount left to be paid by the guarantor.

FAQs

What are other patients asking us? Here’s a list of frequently asked questions (FAQs) and our expert responses.

Still have questions? Give us a call, and we will help you understand your TLI bill.